Sierra

Sierra offers an advanced AI Agent Operating System designed to transform customer experiences for leading brands. Its Ghostwriter feature allows businesses to quickly build production-ready, multilingual, and multichannel AI agents from various inputs like SOPs and audio recordings, complete with built-in guardrails. The platform includes powerful tools like Insights and Explorer for analyzing agent performance, monitoring conversations, and running experiments to optimize design. The Agent Data Platform enables personalized customer interactions through agent memory, integration with customer data, and proactive engagement workflows. Sierra supports deployment across chat, SMS, WhatsApp, email, and voice, ensuring a unified and human-like customer journey with a strong commitment to trust and reliability.